Terms & Condition

1: Booking Procedure

Reservation must be made directly to Journeys Princess Myanmar Travels & Tours head office in Yangon, Myanmar via email at jpm.sales3@gmail.com. Our Yangon office only is entitled to offer the price and confirm the reservations.

2: Payment

30% of total Payment is to be made upon confirmation and the balance is to be made prior to your arrival in Myanmar, if you avoid bringing big amount into Myanmar OR the balance can be made upon arrival in Yangon (you may compromise with us). Journeys Princess Myanmar Travels & Tours reserve the right to release all reservations unless deposit for package tour / full payment for hotel only (depends on booking situation) reached prior to the client's arrival.However particular payment conditions or credit facilities may be negotiated upon request. Please note payments are of net to our Journeys Princess Myanmar but bank charges or commission are to be borne by payee. Any shortage will be readjusted accordingly with next invoice or on arrival. As for our 3rdparty service provider (especially for some hotels), we face limitation to get confirmation fully booked situation on their reservation system, we strongly persuade fully prepaid system for room confirmation to secure the reservation.

3: Cancellation

Third party service providers such as hotels, carriers and other service providers apply cancellation fees according to the contract and shall be liable to pay those charges to Journeys Princess Myanmar on behalf of them. Journeys Princess Myanmar will charge no cancellation fee however will add 10% administration fee on them and invoice you accordingly.

4: Child Fare

Generally, 75% of adult fare will be charged for the children under 12 year old sharing room with parent. 25% of the adult fare will be charged for Infant 2 years and younger not occupying a bed or seat in coach of aircraft.

5: Group Policy

One complementary in half twin sharing system will be provided to tour leader exceeding 15 full paying members in a single group subject to a maximum limit of 2 complementary per group. Once the group tour is confirmed, need to provide room list & name list at least (10) Day prior to group arrival.

6: Accommodation

Accommodation is provided as indicated and facilities such as private bath, air conditioning system, hot and cold water etc. If a circumstance dictates, accommodation at alternate hotels of equal quality will be provided. If you consume package tour service from Journeys Princess Myanmar Travels & Tours, fare is based on two person sharing a room. If a separate single room is require, there will be a single supplement liable. Daily breakfast, service charges and taxes at hotels are normally included if not otherwise indicate clearly.

7: Meal

Generally, Breakfast (B) is served at hotels in the main cities. If full board or half board is indicated in the tour price Journeys provides either Lunch (L) and (or) Dinner (D) or both in hotels or at appropriate local restaurants. Box lunch or dinner will be provided on various trekking and adventure programs.

8: Ground transportation

Round trip transfers between airports, rail depot, piers and hotels by coach, min van, or limousine are included if indicated. Full time ground transport covers above mentioned transport facilities in full time of client's disposal however not exceeding 12 hours in total. Inter-cities private transfer covers coaches, mini van or car between one major city to another. Journeys Princess Myanmar utilize all vehicles equipped with air-conditioned system however due to poor road conditioned and low quality gas the system may not function properly at all time. In some areas, where facilities do not exist we will provide with the best available alternative.

9: Insurance

It is highly recommended that travel insurance be purchased, covering trip cancellation, lost and damage baggage and health etc. In case of adventure program such as trekking insurance will be a must and failure to do so may force to refuse of your participation in such expeditions.

10: Responsibility

Journeys Princess Myanmar Travels & Tours act as the agent for the person in regard to travel whether by rail-road, motor-coach, boat, airplane or any other means of transport and assume no liability for any loss, injury or damage sustained by the person including those occurring outside the touring programs. Journeys Princess Myanmar Travels & Tours will accept no responsibilities for losses or additional expenses due to accident, delay, sickness weather, strike or other cause beyond its control. Participation in the tour implies the person's agreement to the above conditions. Journeys Princess Myanmar Travels & Tours also reserve the right to modify or reverse the original program in the interest of the clients. It may substitute flights with train, boat or coach service or vice versa when deemed necessary due to circumstance. However Journeys Princess Myanmar Travels & Tours will make fullest possible endeavour to keep up with the original program and arrangements as agreed upon to the best of its capacity and upon the satisfaction of the client.

11: Refund policy

No refund shall be considered after commencement of the service includes in the program but not utilized by the clients. Should the tour has to be suspended due to unforeseen circumstances which are beyond our control such as natural catastrophe, political unrest or accidents etc. then refund will be considered for the un-utilized numbers of the Day. The above calculation does not cover International airfare or any charge incur to re-arrangement of International air tickets.

12: Claims

All disputes, claims and litigation regarding the services shall first be settled by way of negotiation and mutual understanding. In the event such effort failure then they shall finally be settled by arbitration of the republic of the union of Myanmar. All claims must be submitted in writing within 30 Day after the end of the services.


Copyright © 2013 Journeys Princess Myanmar.